Holistic Living · A public support directory
Free helplines in Mumbai & India
A clear starting point when you or someone you care about needs support. Find mental-health help, local emergency contacts and specialist services for different situations.
Mumbai services and national services accessible from Mumbai are labelled separately. Last checked online: 29 October 2026.

Immediate danger or a medical emergency?
Call 112 or go to the nearest hospital emergency department. For a Mumbai ambulance, call 108. If someone may harm themselves or another person, seek urgent assistance; do not wait for a counselling appointment.
Call 112 · EmergencyMental health & emotional support
For emotional distress, anxiety, low mood or support with next steps. Emergency services are the first contact when there is immediate danger.
National mental-health support
Tele-MANAS
14416Free mental-health support, counselling and referrals. Available around the clock.
Official information ↗Psychosocial counselling
iCALL · TISS
9152987821Telephone and email counselling. Email: icall@tiss.edu. The provider also lists 022-25521111; check its website for current availability.
Official information ↗Mumbai emergency contacts
Keep these direct local contacts handy. The integrated emergency number 112 remains available for urgent assistance.
Medical emergency
Ambulance
108Emergency ambulance assistance in Mumbai and Maharashtra.
Official information ↗Fire & rescue
Mumbai Fire Brigade
101Report a fire or request urgent fire and rescue assistance.
Official information ↗Floods & disasters
BMC Disaster Management
1916Mumbai disaster-related assistance, including monsoon emergencies. Explain your location and the nature of the incident.
Official information ↗Urgent police assistance
Police emergency
112For immediate danger and urgent police assistance. Mumbai Police also lists 100.
Official information ↗Women’s safety & child protection
Support for violence, abuse, neglect and protection concerns. Use 112 for an immediate threat to safety.
Support & referral
Maharashtra Women Helpline
181Support and referral for women experiencing violence, abuse or distress.
Official information ↗Local police assistance
Mumbai women’s helpline
103Mumbai Police’s dedicated women’s helpline for safety concerns.
Official information ↗Children in need of protection
Child Helpline
1098Help for children facing abuse, neglect, danger or other protection concerns.
Official information ↗Women’s rights & complaints
National Commission for Women
7827170170Support and complaint assistance for women. Use emergency services for immediate danger.
Official information ↗Child sexual abuse reporting
NCPCR POCSO e-Box
Online support
Official online reporting channel for concerns involving child sexual abuse. For immediate protection needs, contact 1098 or 112.
Official information ↗Senior citizens & elder support
Help with guidance, welfare concerns and safety for older adults and their families.
Information, guidance & support
Elderline
14567National senior citizen helpline for information, guidance, emotional support and assistance with concerns such as abuse.
Official information ↗Local police support
Mumbai senior citizen helpline
1090Mumbai Police lists this dedicated helpline for senior citizens. Use 112 for an immediate threat.
Official information ↗Alcohol, drugs & tobacco support
Specialist starting points for people seeking help with substance use, and for concerned family members.
Alcohol & drug dependency
National de-addiction helpline
14446Primary counselling and referral support for people affected by substance use and their families.
Official information ↗Help to quit tobacco
National Tobacco Quitline
1800-112-356Support with quitting tobacco. The national programme includes a regional centre at Tata Memorial Centre, Mumbai.
Official information ↗Students, protection & legal aid
Dedicated routes for ragging complaints and guidance on access to legal assistance.
College ragging & harassment
National Anti-Ragging Helpline
1800-180-5522Report ragging and seek assistance. Students, parents and others who witness ragging can contact the service.
Official information ↗Legal guidance & assistance
NALSA Legal Aid Helpline
15100Guidance on legal aid and access to legal services. Free legal representation is subject to eligibility and applicable rules.
Official information ↗Online fraud & complaint channels
Practical reporting routes for financial fraud, consumer disputes and suspicious deposit schemes.
Online financial fraud
National Cybercrime Helpline
1930Report online financial fraud promptly. For other cybercrime complaints, use the official National Cyber Crime Reporting Portal.
Official information ↗Consumer grievances
National Consumer Helpline
1915Government consumer grievance assistance. Alternative number: 1800-11-4000.
Official information ↗Suspicious deposit schemes
RBI Sachet Portal
Online support
Information and complaint channel concerning dubious deposit schemes and entities collecting money. For recent online financial fraud, contact 1930 promptly.
Official information ↗
Choosing your first step
Which service should I contact?
Someone is in immediate danger: call 112; for an ambulance in Mumbai, call 108.
You need someone to talk to: start with Tele-MANAS or iCALL.
You need protection, a complaint or a referral: choose the service for your concern from the sections above.
Illustrative image from existing media. Helplines are operated by the independent organisations named in this directory.
You do not need the perfect words
Making the call, one step at a time
When calling for yourself
- Explain what is happening now and whether anyone is in danger.
- Share your city, area and location when emergency help is needed.
- Say what help you need: someone to talk to, protection, a referral or emergency assistance.
- Ask what happens next. For complaints, request a reference number where available.
Helping a family member or friend
- Listen calmly and take their concerns seriously.
- Offer to sit with them while they call, where safe and appropriate.
- If there is immediate danger, contact emergency services and follow the responder’s instructions.
- If a line does not connect, try another appropriate service or the nearest hospital emergency department for urgent care.
Are all calls toll-free?
Free counselling or support does not necessarily mean the telephone call is free. We label a number “toll-free” only where the official provider identifies it that way. Standard network charges may apply to other numbers.
Can I call from Thane or Navi Mumbai?
National services can be used from these areas. Mumbai Police and BMC entries are local services; for a local emergency outside Greater Mumbai, use 112 or the relevant local authority.
What if the service is closed or the number is unreachable?
Check the official link for current operating arrangements. For mental-health support, Tele-MANAS is available 24 hours daily. If there is an immediate threat to safety or a medical emergency, call 112 or go to the nearest hospital emergency department.
How current is this directory?
Listings were checked against official online sources on 29 October 2026; numbers were not test-called. Operating hours, service coverage and arrangements can change. Each listing links to its provider or an official government source.
